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Operations Manager in Greer, SC at Benore Logistic Systems, Inc.

Date Posted: 11/30/2018

Job Snapshot

Job Description

SUMMARY:

Primary function of the position is to ensure the overall proper execution of the daily operation in a safe and efficient manner while achieving the goal of profitability. This position will develop, support, obtain, monitor and manage the assigned company assets of tractors, trailers, drivers, and facilities. This position will be build, develop, and maintain existing and new customers as well as third party resources. The position requires professional communications, exceptional computer and leadership skills. Position represents the company in a positive image with employees, customers and the community; always performing in a safe and ethical manner.

Job Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • This position of the Operations Manager will manage the daily accountability of assigned company employees including clerical staff, operations supervisors, DOT assigned drivers, warehouse personnel and mechanics as it relates to time management, DOT compliance, OSHA, CTPAT, operations, equipment usage, facilities, company policies, and the discipline of same.
  • Coordinates and ensures training of the assigned employees to their responsibilities and expectations of their job to exceed service and safety goals.
  • Administers the enforcement, review, reporting and compliance of Hours of Service (HOS) and driver logs in accordance with DOT Regulation and company policy.
  • Responsible for monitoring KPI and Productivity goals for assigned drivers as established by the Company.
  • Conducts continuous and regular Ride-Alongs with assigned drivers to capture data on driver performance, driver safety checks, route usage, route time-lines, route optimization, and customer service to better optimize service and fleet use.
  • Leads and assist in the investigations of Incidents, Workplace Injuries, and Accidents of assigned associates and coordinates with the Director of Safety to ensure Accident Investigations are in compliance with State and Federal Regulations and Benore company policies and procedures.
  • Responsible for the proper and efficient use of technology for all assigned employees along with the required forms and documents to be completed in a timely manner.
  • Manages the assigned employee’s time and attendance records and enforcement, and coordinates Time Off requests (Vacation/Sick/Bereavement)
  • Participates in the driver hiring processes and coordinates hiring process and discipline/terminations with Human Resources.
  • Responsible for the completion, execution and management of the Performance Review systems of assigned drivers in a timely, efficient and professional manner.
  • Responsible for the efficient and proper submission of payroll for assigned employees; coordinates with the payroll department or Designee in the completion of payroll submission, payroll issues resolution and payroll distribution.
  • Set up and monitors tractor/trailer maintenance and create/manages network to handle roadside breakdowns and ensures the effective utilization of equipment in coordination with the company maintenance department.
  • Establish relationship with leasing companies and repair vendors in coordination with the maintenance department
  • Complete daily yard checks and equipment inspections.
  • Establish effective relationship with customers and maintain as point of contact for the terminal.
  • Effectively communicate schedule to assigned employees and establish effective means of communication with drivers.
  • Reviews required paperwork/documents to ensure they are correct to maintain accurate payroll/billing.
  • Manages terminal, including building, grounds, maintenance, janitorial, lot maintenance, supply procurement, etc.
  • Required to attend and complete all company development, safety and compliance training, and mentor and train employees in adherence to DOT, OSHA and BLS policies and procedures.
  • Strict adherence to CT-PAT best practices.
  • Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 18000:2007 Quality certification programs.
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Terminal related responsibilities to include personnel management of clerical operations supervisors, logistics personnel, warehouse, maintenance, cross dock, switchers and DOT drivers (as assigned): Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: training employees; appraising performance; rewarding and disciplining employees; addressing complaints; resolving problems. Assists in the interviewing and hiring process for new employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor Degree in management, transportation or a related field is preferred or combination of Associates Degree and Experience. Five to ten years experience with a reputable transportation provider in an operation, logistics, or terminal management role.

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